We want you to feel completely confident when purchasing from Michael Parker Gallery. Below you’ll find our policies on returns, cancellations, and refunds. If you have any questions, please don’t hesitate to get in touch with us at enquiries@michaelparkergallery.com.au.

Damaged or defective items

Every artwork is packaged with care, but in the rare case that something arrives damaged, defective, or incorrect, we will arrange a replacement or refund for you.

Please contact us within 48 hours of receiving your package and provide photos of:

• The external box
• The shipping label
• Any damage to the artwork or frame

This helps us quickly assess the issue and resolve it. If a replacement is unavailable, we will issue a refund to your original payment method.

Change of mind

As all of our artworks are made-to-order, we are unable to offer returns or refunds for change of mind. Please choose carefully when placing your order.

We understand that sometimes plans change. If you need to cancel or amend your order, please contact us within 12 hours of purchase. After this time, your order may already be in production and we cannot guarantee changes.

If a refund has been approved, it will be processed to your original payment method within 10 business days. Please note that banks and credit card providers may take additional time to process and post the refund.

Our fine art prints and canvases are produced with archival inks and premium materials designed to be fade-resistant and last a lifetime with proper care. Please follow our care instructions to ensure your artwork remains in excellent condition.

For all enquiries about returns, cancellations, refunds or warranties, please contact us at:

enquiries@michaelparkergallery.com.au